It has been recently reported (e.g. see: Bloomberg News ) that the likes of Amazon, Google and Apple employ people to listen to sample recordings made by the Amazon Echo, Google Home and Siri, respectively. They do this to improve the speech recognition capabilities of these devices.
What are the ethical issues here? The problem is not with these companies using people to assist in the training of machine-learning algorithms in order to improve the capabilities of the devices. However there are issues with the following:
- While information like names and addresses may not accompany the speech clips being listened to, it seems quite possible that other identification would potentially enable tracing back to this information. This seems unnecessary for the purpose of training the speech recognition algorithms.
- It has been reported that employees performing this function in some companies, have been required to sign agreements that they will not disclose what they are doing. To my mind this seems wrong. If the function is necessary and innocent then companies should be open about it.
- These companies do not always make it clear to purchasers of devices that they may be recorded, and listened to, by people. This should be clear to users in all advertising and documentation.
- The most contentious ethical issue is what to do if any employee of one of these companies hears a crime being committed or planned. Another situation arises if an employee overhears something that is clearly private, like bank details, or information that, although legal, could be used to blackmail. In the first situation, are these companies to be regarded as having the same status as a priest in a confessional or any other person that might hear sensitive information? A possible approach is that whatever law applies to human individuals, should also apply to the employees and the companies like Amazon, Google and Apple. So in the UK for example, some workers (such as social workers and teachers) who are likely to occasionally hear sensitive information relating to potential harm to minors, are required to report it. In the second case, companies could be legally liable for losses arising from the information being revealed or used against the user.
It seems likely that companies are reluctant to admit publicly that interactions with these devices may be listened to by people, is because it might affect sales. That’s does not seem a good enough reason.
Artificial intelligence has learnt a lot from neuroscience. It was the move away from symbolic to neural net (machine learning) approaches that led to the current surge of interest in AI. Neural net approaches have enabled AI systems to do humanlike things such as object recognition and categorisation that had eluded the symbolic approaches.
So it was with great interest that I attended Dr. Tim Kietzmann's talk at the Cognitive and Brain sciences Unit (CBU) in Cambridge UK, earlier this month (March 2019), on what artificial intelligence (AI) and neuroscience can learn from each other.
Tim is a researcher and graduate supervisor at the MRC CBU and investigates principles of neural information processing using tools from machine learning and deep learning, applied to neuroimaging data recorded at high temporal (EEG/MEG) and spatial (fMRI) resolution.
Both AI and neuroscience aim to understand information processing and decision making - neuroscience primarily through empirical studies and AI primarily through computational modelling. The talk had symmetry. The first half was 'how can neuroscience benefit from artificial intelligence', and the second half was 'how artificial intelligence benefits from neuroscience'.
Types of AI
It is important to distinguish between 'narrow', 'general' and 'super' AI. Narrow AI is what we have now. In this context, it is the ability of a machine learning algorithm to recognise or classify particular things. This is often something visual like a cat or a face, but it could be a sound (as when an algorithm is used to identify a piece of music or in speech recognition).
General AI is akin to what people have. When or if this will happen is speculative. Ray Kurzweil, Google’s Director of Engineering, predicts 2029 as the date when an AI will pass the Turing test (i.e. a human will not be able to tell the difference between a person and an AI when performing tasks). The singularity (the point when we will multiply our effective intelligence a billion fold by merging with the intelligence we have created), he predicts should happen by about 2045. Super AIs exceed human intelligence. Right now, they only appear in fiction and films.
It is impossible to predict how this will unfurl. After all, you could argue that the desktop calculator several decades ago exceeded human capability in the very narrow domain of performing mathematical calculations. It is possible to imagine many very narrow and deep skills like this becoming fully integrated within an overall control architecture capable of passing results between them. That might look quite different from human intelligence.
One Way or Another
Research in machine learning, a sub-discipline of AI, has given neuroscience researchers pattern recognition techniques that can be used to understand high-dimensional neural data. Moreover, the deep learning algorithms, that have been so successful in creating a new range of applications and interest in AI, offer an exciting new framework for researchers like Tim and colleagues, to advance knowledge of the computational principles at play in the brain. AI allows researchers to test different theories of brain computations and cognitive function by implementing and testing them. 'Today's computational neuroscience needs machine learning techniques from artificial intelligence'.
AI benefits from neuroscience by informing the development of a wide variety of AI applications from care robots to medical diagnosis and self-driving cars. Some principles that commonly apply in human learning (such as building on previous knowledge and unsupervised learning) are not yet integrated into AI systems.
For example, a child can quickly learn to recognise certain types of objects, even those such as a mythical 'Tufa' that they have never seen before. A machine learning algorithm, by contrast, would require tens of thousands of training instances in order to reliably perform that same task. Also, AI systems can easily be fooled in ways that a person never would. Adding a specially crafted 'noise' to an image of a dog, can lead an AI to misclassify it as an ostrich. A person would still see a dog and not make this sort of mistake. Having said that, children will over-generalise from exposure to a small number of instances, and so also make mistakes.
It could be that the column structures found in the cortex have some parallels to the multi-layered networks used in machine learning and might inform how they are designed. It is also worth noting that the idea of reinforcement learning used to train artificial neural nets, originally came out of behavioural psychology - in particular Pavlov and Skinner. This illustrates the 'intertwined' nature of all these disciplines.
The Neuroscience of Ethics
Although this was not covered in the talk, when it comes to ethics, neuroscience may have much to offer AI, especially as we move from narrow AI into artificial general intelligence (AGI) and beyond. Evidence is growing as to how brain structures, such as the pre-frontal cortex are involved in inhibiting thought and action. Certain drugs affect neuronal transmission and can disrupt these inhibitory signals. Brain lesions and the effects of strokes can also interfere with moral judgements. The relationship of neurological mechanisms to notions of criminal responsibility may also reveal findings relevant to AI. It seems likely that one day the understanding of the relationship between neuroscience, moral reasoning and the high-level control of behaviours will have an impact on the design of, and architectures for, artificial autonomous intelligent systems (i.e. see Neuroethics: Challenges for the 21st Century.Neil Levy - 2007 - Cambridge University Press or A Neuro-Philosophy of Human Nature: Emotional Amoral Egoism and the Five Motivators of Humankind - April 2019).
Understanding the Brain
The reality of the comparison between human and artificial intelligence comes home when you consider the energy requirements of the human brain and computer processors performing similar tasks. While the brain uses about 15 watts of energy, just a single graphics processing unit requires up to 250 watts.
It has often been said that you cannot understand something until you can build it. That provides a benchmark against which we can measure our understanding of neuroscience. Building machines that perform as well as humans is a necessary step in that understanding, although that still does not imply that the mechanisms are the same.